| American Citizen Services personnel will answer questions and:
• Accept applications for Passports and Consular Reports of Birth Abroad
• Provide information on registering with the Embassy
• Perform notaries and affidavits of legal capacity to marry in the Philippines
Non-Immigrant Visa personnel will answer questions:
(Cannot entertain case/application specific inquiries)
• Give out general information regarding the visa application process
(Note: Personnel cannot entertain case/application specific inquiries)
Immigrant Visa personnel will answer questions and:
• Provide instructions for applying for U.S. Immigrant status
• Field questions related to existing immigrant visa applications
Department of Homeland Security personnel will answer questions and:
• Provide instructions for filing such applications/petitions
• Distribute DHS forms and guidelines regarding DHS applications/petitions
• Provide information related to Immigration matters
Social Security Administration will answers questions and:
• Discuss basic entitlement requirements on the different Social Security benefits;
• Develop claims for benefits;
• Process Social Security number applications;
• Resolve Post-Entitlement cases, e.g., Change of Address, Report of Death, Medicare Enrollment, Direct Deposit enrollment, Non-receipt of benefits, etc.
Veterans Affairs Office will answer questions and:
• Field general inquiries on specific claims
• Assist in filling out VA application forms for various benefits such as compensation, pension, death benefits, burial benefits, claim for dependents and change of address.
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