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    Home of the RAO Subic.
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    RAO Staff
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    RAO staff attending to it's members.

Retired Activities Office
Subic Bay, Philppines

RAO Subic Bay is an Independent Retired Activities Coordination Office which provides vital services to U.S. military retirees living in this area, remote from any Military installation.

Authorization & Support
The RAO is authorized by SECNAVINST 5420.169J and OPNAVINST 1720.3F to tailor its services to the needs of the local retired community, and bears full responsibility for financing its operation and maintenance costs. The RAO receives the same DoD support offered to any retiree or patriotic organization.

Corrections, Additions & Deletions
This informal and unofficial information was prepared by members of the RAO who are also members of the VFW, FRA and American Legion. If you note any errors, want to contribute, or would like to see something revised, added or deleted, please pass your comments to RAO Voice or call/email the RAO Director at the address listed below.

HOURS OF DIRECTOR

0900 to 1500 Monday through Friday
Closed on US and Philippine Holidays

Director

Jack Walker OR: PSC 517 Box 5000R
USMC (Ret.) FPO AP 96517
Director Phone: [+63] 47-222-2314
P.O. Box 075 Fax: [+63] 47-222-2899
Olongapo City, 2200 Philippines Email: dir@raosubic.com
Events & Activities

SPECIAL SOCIAL SECURITY OUTREACH

On September 19 (Thursday) Subic RAO at Mansion Garden Hotel (Dewey Avenue corner Bonifacio Street, Subic Bay Freeport Zone, Olongapo City, Zambales 2222)

SPECIAL SOCIAL SECURITY OUTREACH

On September 20 (Friday) Subic RAO at Park Inn by Radisson (M.A. Roxas Highway, Barangay Dau, Mabalacat, Pampanga 2010)

You MUST REGISTER so we can budget for refreshments


July Newsletter
(July 2019)

PHOTOS:


Olongapo Outreach

June 21, 2019 (Friday)


View more at the Photo Gallery
U.S./PHILIPPINE HOLIDAYS 2018
New Year's U.S./PHL Wed, Jan 1
M. L. King Jr. U.S. Mon, Jan 21
Chinese New Year PHL Tue, Feb. 5
Presidents Day U.S. Mon, Feb 18
Bataan & Corregidor PHL Tue, Apr 9
Maundy Thurs PHL Thu, Apr. 18
Good Friday PHL Fri, Apr. 19
Phil. Labor PHL Wed, May 1
U.S. Memorial U.S. Mon, May 27
Eid-ul-Fitr PHL Wed, Jun 5
Philippine Independence PHL Wed, Jun 12
U.S. Independence U.S. Thu, Jul 4
Ninoy Aquino PHL Wed, Aug 21
Heroes PHL Mon, Aug 26
U.S. Labor U.S. Mon, Sep 2
Columbus U.S. Mon, Oct 14
All Saints PHL Fri, Nov 1
Veterans U.S. Mon, Nov 11
Thanksgiving U.S. Thu, Nov 28
Bonifacio PHL Sat, Nov 30
Christmas U.S./PHL Wed, Dec 25
Rizal Day PHL Mon, Dec 30


  Not yet a member? Join RAO Now.


Important Announcement
RAO Subic Closure

October 14 - Columbus Day


Shipmates Reports to Final Duty Station:

A ceremony for Steve Avens will be held Wed. 9/11/19 at the VFW at 11:00. Guests are requested to remain quietly in the bar section pending the completion of a VFW meeting

Thank you to those who attended the moving and beautiful services performed by the VFW and FRA, yesterday. The services were a fitting farewell to a great man, brother, friend and shipmate. It was also observed that in attendance beside his family and friends, 8 past or present Commanders/ Directors of the service assistance organizations in Subic were in attendance, befitting of AECS Avens service to our country.


American Citizen Emergency Reaction Team (ACERT):

As previously announced, the RAO is assembling a team of member volunteers from the major cities and fair reaching areas of Zambales, Bataan and SBMA to assists the embassy liasions in fulfilling their charge of providing assistance to our citizens when it comes to emergencies and help in embassy matters. Although not fully assembled, yesterday events provided a test of that program. Liasons were engulfed in the Quagmire called Subic Bay Traffic and were unable to respond rapidly an ACERT Team member in the subject city was contacted and was able to respond and provide the information and assistance needed, and the embassy and other affected agencies were quickly notified. We are still accepting volunteers for these positions.

Don't Play With Your Meat, Prepare It Thoroughly:

Philippine authorities have issued a warning regarding preparation of pork, based on an as of yet identified swine disease. Which may pose a risk to humans if the pork is not thoroughly cooked, many pigs have been culled as a result of the disease.

RAO Updates (March 23, 2019)

SPECIAL SOCIAL SECURITY OUTREACH


Change to yesterdays newsletter, the VA RO WILL BE JOINING THE SSA OUTREACH on September 19. The VA clinic and VOC REHAB will not be attending. In the event that we receive additional information we will propagate it immediately as always. The VA clinic has decided to join the party on the 19th, they will have a nurse and Social worker on hand. They will be able to receive claims , give shots and assist in scheduling appointments.


United States Embassy Manila, Philippines

Message for U.S. Citizens: Social Security Administration Outreach in Olongapo City on September 19, 2019 and in Angeles City on September 20, 2019

U.S. Embassy representatives from the Social Security Administration (SSA) will conduct outreach visits in Olongapo City on September 19 and in Angeles City on September 20 from 8:00 a.m. to 11:00 a.m. SSA will provide the following services:

Discuss basic entitlement requirements for the different types of Social Security benefits.

Develop benefit claims. Retirement and Disability applications can be done online at www.ssa.gov and do not require an interview.

Process Social Security number applications.

Resolve post-entitlement cases (e.g., change of address, report of death, Medicare enrollments, direct deposit enrollment, non-receipt of benefits, etc.)

To expedite your visit, please bring both original and photocopies of documents that you need to submit to SSA. The SSA representative will keep the photocopies and return the original documents to you. COPYING SERVICES WILL NOT BE AVAILABLE AT THIS OUTREACH.

Please note that only representatives from the Social Security Administration will be present at these two outreach events. SS staff will be unable to answer questions regarding services from American Citizen Services (ACS), the Department of Veterans Affairs (VA), or the Department of Homeland Security - Citizenship and Immigration Services (DHS-USCIS).


PLEASE NOTE WE DO NOT HAVE ANY INFORMATION ON A REGULAR EMBASSY OUTREACH AT THIS TIME


AA meetings are held Mon-Friday at RAO 12:00-13:00


HELP WITH "MY PAY" OR "EBENEFITS"

For those who may have trouble logging onto either of these programs, come by and we can assist


VSO REMINDER

Reminder that VSO Verville is available by appt every Wed at the RAO, and beginning 24 Sept, VSO Houston will be available each Thursday by appt or walk-in


PARKING ON NATIONAL HIGHWAY TODAY

Baretto Barangay Capt. Angelito Baloy has advised that today (September 12th) there will be a clearing of National Highway. Read that no parking, or you will be ticketed and or towed, please pass the word. Thanks


LEARNING FROM OUR MISTAKES

A little while back we mailed the cremated remains of a veteran to his family in the states and although the package was carefully packed and no previous problems, the urn arrived in pieces and the ashes were all over the place. Somewhere along the mailing chain, the box was mishandled severely. When I received news of the calamity, I vowed not to have another family undergo that experience. Below you will see how well we learn. The urn on the left is made of marble and is sturdy if some element of care is used. The right side is the new Urns we will use for ALL future returns of our guys to their loved ones.


GREAT NEWS!
Its official, as of today 16 August 2018, Ace/Baypointe is authorized to accept Tricare patients under the Preferred Provider category. You will have to check with the HMO office to ensure your Dr. is also on the Preferred Provider list. There are currently 31 Dr's who are, but check to be sure or you will have to pay the Dr's fees.

And oh by the way, please resist the urge to repeat the bad news bears (you know the ones who have their names stenciled on the back of their bar stool) who are spreading rumors about ACE BAYPOINTE and Medical City Clark suspending FMP due to non payment. IT DIDNT HAPPEN! Medical city Ortigas did due to non payment by FMP. Come to find out they gave FMP the wrong mailing address to which FMP mailed the payments. All is fixed now and they have withdrawn the suspension.Â

Old saying better to be quiet and be thought a fool, than opening mouth and leave no doubt.

I have taken the opportunity to compile a list of what Drs, and Specialties AT ACE BAYPOINTE, to the best of my knowledge are also certified as preferred providers. The hospital is in the process of adding to this list. As you all are aware this list changes without notice, so before getting treatment it would be to your benefit to check with the hospital HMO office to ensure the Dr you will receive treatment from is in fact still certified as preferred. The HMO can be reached at 047-250-6070 ext 283 or 507.

Name Name Specialization Specialization Gender Gender
Ablang, Alberto Mariano, MD Pediatrics, Critical Care Male
Ablang, Marietta, MD Internal Medicine, Cardiology Female
Aguila, Beverly, MD Internal Medicine, Cardiology Female
Aguila, Beverly, MD Internal Medicine, Cardiology Female
Aguilar, Rodrigo Gastronology/Int Med Male
Alconga, Rudy Pediatrics Male
Bernal, Gerald, MD Internal Medicine, Cardiology Male
Bongco, Jesusa Anesthesiology Female
Bongco, Rosario Endocrinology Male
Bustamante, Rodrick Anesthesiology Male
Calapatia, David, MD Family Medicine Male
Cepeda, Armando, MD Surgery, General Male
Cepeda, Monette, MD Neurology Female
De Castro, Felicisimo, MD Ophthalmology Male
De Castro, Ma. Gloria, MD Obstetrics & Gynecology Female
Dela Cruz, Anthony, MD Internal Medicine, Diabetology; Occupational Health Male
Dela Paz, Emmanuel, MD Orthopedics Male
DeLeon, Roberto Gen Surgery Male
Edejer, Karl Erjon, MD Anesthesiology Male
Guevara, Luis, MD Radiology Male
Hipolito, Charina Internal Medicine, Pulmonology Female
Mallari, Lourdes ENT Ear, Nose,Throat Female
Mangahas, Rolan Opthamology Male
Manuel, Jesse Jewel, MD Surgery, Orthopedic Male
Mendoza, Arturo, Jr., MD Surgery, General (Laparoscopic) Male
Ocampo, Armida, MD Internal Medicine, Pulmonology Female
Pasqual, Jeanette Orthopedics Male
Rojo, Margaret, MD Anesthesiology Female
Santos, Wilfredo, MD Surgery, General ; Surgery, Oncology Male
Soriano, Maria Agnes, MD Internal Medicine, Diabetology Female
Tablan, Apolonario Jr Urology Male
Velchez, Carlos Hematology/Int Med Male
Hipolito, Charina Internal Medicine, Pulmonology Female
Villareal, Paolo, MD Internal Medicine, Gastroenterology Male
FMP/Tricare
We continue to see vets who are receiving EOB's and checks for treatment at Medical City and Baypointe (ACE). Please be aware you should not cash these checks. They should be given to the hospitals. Should you cash the check a few things can happen, 1st FMP or Tricare may demand repayment, if you don't they can notify the IRS and either a garnishment or 1099 will be received and they get their money in the end possibly including interest. It can also be placed on your credit report. Secondly, you may be refused future treatment at the hospitals as you have an outstanding balance. Worst of all we may lose the hospitals as providers for FMP or Tricare. Sure wouldn't want to be the guy who causes all your fellow vets to lose that, they might be a little pissed when they find out it was you! You know how quickly word spreads around here!

Videos
Just want to draw your attention to some very useful videos being offered for free through va by psycharmor. View their catalog at https://psycharmor.Org/course s/s-a-v-e/.

Urgent Update: Reimbursment Checks:
It appears there is a malfunction with both TRICARE and FMP regarding reimbursement checks. They incorrectly recently have been sending the checks to the veteran vice the provider. Both have been notified this is the incorrect way to handle these checks! If you receive a check for a claim that was filed by the Hospital, please do not cash it. The hospitals participation was negotiated so that the hospital would receive payment. If they do not we will lose their services. The payment must be taken to the hospital and signed over to them to be encashed.




Special thank you to police station 6 Barrio Baretto for notification of recently deceased American Citizen! Their handling of situation was extremely professional, thanks SPO De Leon.